How does it work
One of the most important requirements for the WI-BELL is WIFI. Your home WIFI is used to handle the communications between the person pressing the bell and the APP on your mobile device. We suggest that you test to see what your WIFI signal strength is like at the point where you want to install the WI-BELL. One of the best ways to identify if you have a good wifi signal is to use this great tool on the Google Play Store - WIFI Analyser.
GREEN ZONE It's good,
YELLOW ZONE You will experience intermittent connection and the video feed may not be fluid. / You may need to install a WIFI Extender
GREY ZONE Not good. / You will need to increase your WIFI signal with a wifi extender
KEEP IN THE GREEN
You must have an internet connection. The internet is used to receive the notification from your wi-bell and sent through to our servers. The server in turn will send through a push notification in the same way that you would receive a whatsapp or even a facebook message.
The connection to the internet will also enable you to view your bell when away from home on another wifi source.
When checking your internet connectivity it will be a good idea to check your internet speed. You will need to ascertain your Upload speed not the download speed of your connection. If your upload speed is below 1.5Mbs you could find that your connectivity away from your home may cause intermittent video feed.
SLOW IS FOR NO SHOWS
LETS GO FASTER...FASTER...FASTER
Although it is sometimes though that a WIFI product is wireless, the WI-BELL is not. It does require power at the position of where the WI-BELL is to be placed.
It is advisable to have a qualified electrician should you need to provide an extra power source for the WI-BELL. If you are planning to have the WI-BELL be placed near your gate motor you can use the auxillary 12VDC power source to provide power to the WI-BELL
PLEASE NOTE THE WI-BELL CAN ONLY BE POWERED WITH DC VOLTAGE AND NOT AC
WITH POWER WE CAN SEE
What's under the hood
Here to Help
Below are some links to our self help videos. Although the installing of the wi-bell is not at all difficult we do find that customers need some guidance other than the user manual. We hope the information helps you that little bit more.
Don't get frustrated . . .
Getting stuck confused or even just need some confirmation of what you are doing, don't hesitate to contact our technical team, they are happy to help you.